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Privacy Policy

Last updated: January 2024

Your Privacy Matters

At Holipay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Your Privacy Matters

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.

Personal Information

  • Name and contact details
  • Email address and phone number
  • Payment information
  • Travel preferences

Usage Information

  • Website and app usage data
  • Search and booking history
  • Device and browser information
  • Location data (with permission)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

Primary Uses

  • Processing bookings and payments
  • Providing customer support
  • Sending booking confirmations and updates
  • Calculating and distributing cashback rewards
  • Improving our services and user experience
  • Preventing fraud and ensuring security

3. Information Sharing

We do not sell your personal information. We may share information with travel providers to complete your bookings and earn cashback rewards.

Travel Partners

We share necessary booking information with airlines, hotels, and car rental companies to complete your reservations.

Service Providers

We work with trusted third-party services for payment processing, analytics, and customer support.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction.

Encryption

SSL/TLS encryption for all data transmission

Access Control

Restricted access to personal data

Secure Storage

Industry-standard data protection

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and provide personalized content. See our Cookies Policy for more details.

6. Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

Your Data Rights Include:

Access your personal data
Correct inaccurate information
Delete your account and data
Export your data
Opt-out of marketing communications
Withdraw consent where applicable

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about this privacy policy, please contact us:

Data Protection Officer:
dpo@holipay.io