How does cashback work?+
You earn cashback on every booking made through our platform. The cashback is automatically credited to your account and can be withdrawn once it reaches the minimum threshold of €100.
When will I receive my cashback?+
Cashback is typically processed within 1-4 weeks after your trip is completed. The exact timing depends on verification with our partners. You'll receive an email notification when your cashback is ready.
Is there a minimum withdrawal amount?+
Yes, the minimum withdrawal amount is €100. This helps us keep processing costs low and ensures efficient payouts.
How do I cancel my booking?+
You can cancel your booking through your dashboard or by contacting our support team. Cancellation policies vary by provider and booking type.
Are my payments secure?+
Yes, we use bank-level encryption and security measures to protect your payment information. We're PCI DSS compliant and work with trusted payment processors.
Do I book flights on Holipay?+
No. Holipay compares fares from airlines and agencies, then sends you to their official checkout to complete the booking. Tickets are sold by the provider, never by Holipay.
How do I track my cashback?+
Sign in to your Holipay dashboard to see pending and available cashback. We email you when a payout is ready to withdraw to PayPal or your bank.